Why should you buy from us? Simple!
As cliche'd as it might sound, you should buy from us because we really care!
Allow me to explain...
When I set up iFox Creations I quickly realized that the biggest frustrations people were having shopping online and shopping for consumer electronics in particular is poor quality and really awful customer service and back up.
We believe that neat, popular consumer electronics products should not come at the expense of quality.
That means creating an awesome shopping experience is our only priority!
Our customer service policy is simple…our customers are our family!
We treat our shoppers the way we want to be treated when we shop!
With our 100% satisfaction guarantee, if for any reason you are not 100% satisfied with your purchase, we will personally work with you to resolve any issues no matter what they are!
Seriously…if for any reason you are unhappy with your order…if the mail man accidentally stepped on it, it comes damaged or is lost in transit we take personal responsibility to work with you and ensure everything is resolved as quickly as possible!
On top of all of that…We have a “Hassle FREE 356 Day Return” policy!
How can we do that? Well it’s easy really.
All our products have been tested before they leave our factory and they carry the CE, FCC and the ROHS certifications which are all independent certifications for you peace of mind.
We also pride ourselves in our customer service. This is not just a platitude this is a philosophy all the team here at iFox Creations have bought into. We love to hear from our customers and we want to take the hassle out of online shopping. When you buy from us you will also understand why we have so many raving fans as customers. We have friendly, knowledgeable team members waiting to answers any of your queries.
If you would like us to talk you through the functionality of any of our products, if you have a query on a particular use for a product or you have lost a charging cable and would like a replacement then will be waiting to help you…..because that’s how we get our kicks…..helping you!!
Our products make really cool gifts for yourself or a loved one. It will be a gift they will use constantly. The promise that we make to you is that we will never add a product to our range that doesn’t meet our strict quality standards…..because your delight is why we are here….and we take that very seriously.
I almost forgot to mention…we have FREE shipping! Every order, every time!